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How structured hubs can help MSPs discover vendors, understand product families, access partner information and connect to distributors.
MSPs need more than product names. They need context. They need to know what a vendor does, where the products fit, how they are sold, which distributors can supply them and what resources are available to help position the solution.
Vendor and distributor hubs create a structured way of bringing this information together. They turn the marketplace from a flat product list into a navigable ecosystem.
A hub gives users a central point for vendor or distributor discovery. Instead of scattering information across product tables, news posts, PDF brochures and external websites, the hub creates a single structured destination.
For MSPs, this reduces the time spent searching. For vendors, it improves visibility. For distributors, it creates a clearer route into the marketplace.
A useful hub should include a vendor overview, product families, categories, where-to-buy information, resources, promotions and partner programme content. It should also link naturally to relevant products and related categories.
The goal is not to replace the vendor website. The goal is to give MSPs enough context to understand whether the vendor is relevant and where to go next.
Hubs create a scalable commercial model. A baseline hub can be generated for every vendor, creating marketplace depth. Vendors can then upgrade or claim hubs to add richer content, videos, promotions and campaigns.
This creates value for the vendor while improving the reseller experience.
Create a standard hub for every vendor or distributor.
Connect products, categories and where-to-buy information.
Add resources, promotions, programmes and news.
Allow paid vendors to update approved hub content.
Use hubs as landing pages for PPC, email and vendor campaigns.
MSPs do not need to transform everything at once. The strongest approach is to build repeatable services, improve visibility and create better customer journeys over time.
| Hub type | Purpose | Example content |
|---|---|---|
| Vendor Hub | Promote vendor and products | Overview, products, resources |
| Distributor Hub | Show routes to supply | Where to buy, services, contact |
| Product Family Hub | Group related products | Categories, comparisons, use cases |
| Topic Hub | Educate around themes | AI, security, backup, governance |
Use the topic to create more useful customer conversations based on outcomes, lifecycle value and practical next steps.
Translate the commercial promise into repeatable processes, cleaner data and fewer manual exceptions.
Provide a clearer way to understand cloud services, compare options and see ongoing value after the initial purchase.
Cloud in the Channel’s hub strategy is designed to help MSPs discover vendors and distributors more easily while giving vendors a stronger route to promote products, resources and campaigns.
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